09 October 2011

Letter of apology

CCP Ltd
Magdalena Miąsko
 Student of the Topography
Universidad Politécnica de Madrid, Spain
miledka@gmail.com

October 7 2011
Mr. Dan Scott
Accounting Manager
BTT Co. Ltd.
Madrid 08033

Dear Mr. Scott,

We really apologize for the delayed sending shipment. The company realized the mistake after sending. Please accept our explanation below.

The shipment came out with a week of delay with respect to the agreement. We realized it too late.

For this reason, we offer you a discount on next shipment and assure you if it will be forwarded according to the set dates.

Please, accept our apologies and assurance that this will not occur again.

Sincerely,

Magdalena Miąsko
Managing Director

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