Email

From: Magdalena Miasko

To: Project ¨Vienna¨ Group

Subject: New client requirement

Hello everyone,

We have some changes regarding the project.

The procedures have to comply with ISO/9600. We need to do a feasibility report. Besides this, we have to deliver detailed costs.

Moreover, there is a new deadline – 02/11/2011. Be in time!

Tomorrow at 9:00 in my office we will discuss about details. See you there!

Regards,

Magdalena

Letter of acknowledgement for an offer

Dan Scott

Accounting Manager

BTT Co. Ltd.

Madrid 08033

October 7 2011

Magdalena Miąsko

Student of the Topography

Universidad Politécnica de Madrid, Spain

miledka@gmail.com

Dear Mrs. Miąsko,

Thank you for your interest in our products. We are proud that you have chosen our company. We hope the negotiations will end with mutual success.

Our processor is the best in its class for business applications. It allows you to increase productivity due to daily used applications. This product saves you time and resources, facilitating a rapid startsystem and applications starting.

If you are interested in any related products call us as soon as possible.

We look forward to hearing from you again soon.

Sincerely,

Dan Scott

Accounting Manager

Answer to a circular

Magdalena Miąsko

 Student of the Topography

Universidad Politécnica de Madrid, Spain

miledka@gmail.com

October 7 2011

Mr. Dan Scott

Accounting Manager

BTT Co. Ltd.

Madrid 08033

Dear Mr. Scott,

First of all I would like to thank for sending your advertisement. I am interested in some of the products you offer.

In detail, I want to get more information about the processors, because I would like to present it in my company. How long does it take to deliver a special order?

I look forward to hearing from you soon.

Sincerely,

Magdalena Miąsko

Compensation letter

CCP Ltd

Magdalena Miąsko

 Student of the Topography

Universidad Politécnica de Madrid, Spain

miledka@gmail.com

October 7 2011

Mr. Dan Scott

Accounting Manager

BTT Co. Ltd.

Madrid 08033

Dear Mr. Scott,

Please, accept  our apologies because we made a mistake during payment to your account.

We made a mistake because two employees have the same names. We sent you a salary which was granted to another person.

We are really sorry because of this error. We know that it is a big difference. Next month we will send you a compensation.

We have a large number of firms and employees to manage so please try to understand us.

Sincerely,

Magdalena Miąsko

Managing Director

Letter of apology

CCP Ltd

Magdalena Miąsko

 Student of the Topography

Universidad Politécnica de Madrid, Spain

miledka@gmail.com

October 7 2011

Mr. Dan Scott

Accounting Manager

BTT Co. Ltd.

Madrid 08033

Dear Mr. Scott,

We really apologize for the delayed sending shipment. The company realized the mistake after sending. Please accept our explanation below.

The shipment came out with a week of delay with respect to the agreement. We realized it too late.

For this reason, we offer you a discount on next shipment and assure you if it will be forwarded according to the set dates.

Please, accept our apologies and assurance that this will not occur again.

Sincerely,

Magdalena Miąsko

Managing Director

Complaint letter

Magdalena Miąsko

 Student of the Topography

Universidad Politécnica de Madrid, Spain

miledka@gmail.com

October 7 2011

Mr. Dan Scott

Accounting Manager

BTT Co. Ltd.

Madrid 08033

Dear Mr. Scott,

We have just received your delivery which we ordered a few days ago. Unfortunately it has arrived late and hasn’t complied with the agreed conditions. It has arrived damaged and defective. Moreover, the necessary documents were not attached – instruction manuals and service bulletin. Some boxes and seals were open.

We know your opinion among customers so we are sure you will fix this misunderstanding. We expect a new product shipment as soon as possible.

We are sending back your software package.

We hope that in future everything will return to normal. 


We look forward to hearing from you.

Sincerely,

Magdalena Miąsko

Managing Director

Request letter

CCP Ltd

Magdalena Miąsko

 Student of the Topography

Universidad Politécnica de Madrid, Spain

miledka@gmail.com

October 7 2011

Mr. Dan Scott

Accounting Manager

BTT Co. Ltd.

Madrid 08033

Dear Mr. Scott,

Following our recent Agreement, please send the materials consisting of 50 software packages. We expected to receive them within 15 days. If this may not possibile, write to me.

What is more, please send us if possible an invoice in 3 copies. I will then arrange to have them signed by the our partners and return one copy to you.

If you have any questions or comments, please, call me.

I look forward to hearing from you in the near future.

Sincerely,

Magdalena Miąsko

Managing Director

Lab Description

I would like to describe  the English lab where I have classes during this semestre. There are two connected rooms. The first one is dark but you have only to go through it to the other. The second room is bright and cozy.

The most visible things in it are two big tables with chairs. They are modern and comfortable. Usually we sit here during classes. Moreover, you can see computer stations which are fully equipped – new monitors, mouses and keyboards. Next to them are comfortable chairs.

The windows are on the left side of the door. They don’t give much light because they are obscured. The really useful thing in this room is the whiteboard. The teacher can write here important words.

On the other wall is a retractable screen. We can use it for presentations and the other activities.

To sum up, my English lab looks like I described. Maybe it should be more spacious but despite this I really like it.

Formal Letter

Magdalena Miąsko

 Student of the Topography

Universidad Politécnica de Madrid, Spain

miledka@gmail.com

07 October 2011

Marcin Rajner

Secretariat of the Technical University

Warsaw

Dear Mr. Rajner,

My name is Magdalena Miąsko. I am studying in third year of Topography at Universidad Politécnica de Madrid. I am writing to you because I would like to study in Erasmus Exchange Program in Warsaw.

Could you send me the most important information about registration, timetable and prices? I am interested in studying at your University next semester. I can’t find any contact to the Erasmus coordinator so if you would be able to it to send I will appreciate it.

I am looking forward to hearing from you.

Yours sincerely,

Magdalena Miąsko